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Troubleshooting, Support Information
Troubleshooting, Support Information
Issue troubleshooting, Support Information / Announcements
Christian Kramer avatarLevi Miguel avatar
2 authors65 articles

Troubleshooting

Warning Message under Newer MacOS Due to new Security LayerMacOS, Security Layer, Password, Full Disk Access, Mac, OS, osX, Permissions
Icon size in 4K / High Res screensARES, Commander, Windows, Icons, 4K, High Res, screens, scaling, display, size, DPI
Clock Setback - Licensing IssueClock Setback, Licensing Issue, Error 5040, Error-40, Windows
ARES Touch - Message "File does not exist"ARES, Touch, Error, Message, File, not available, not found, Cloud, storage, Permissions, Finder, iOS, Android
Installation Errors Troubleshooting - WindowsARES Commander, Windows, Troubleshooting, install, uninstall, version update, Windows 7 8 8.1 10, Microsoft, Fix it tool
Troubleshooting Graphics issues - ARES Commander 2022 and NewerGraphics, Performance, issues, drivers, settings, Troubleshooting, OpenGL, Display, slow, not visible, cursor, Model, ARES, Commander,
Troubleshooting Crash on Start/Launch - ARES Commander 2022 and Newer VersionsCrash, Launch, Start, Graphics, Performance, issues, devices, drivers, settings, Troubleshooting, Windows, ARES, Commander
Change of assigned Graphics deviceGraphics, Performance, issues, devices, drivers, settings, multiple devices, Windows
Message "No License Found" in Start PageLicensing, Activation, License, Start Page, Linux, Mac, Windows, License, offline licensing, import license
Recovering Drawings with the Drawing Recovery ManagerBug Reporting, Bug, Information, Report, Issue, Troubleshooting
Reset ARES Commander to Factory / Default Settings under Windows OSARES,Troubleshooting, ARES, User Interface, Reset, Settings, Options, Default, Windows
Reset ARES Commander to Factory Settings under Mac OS XARES, Troubleshooting, ARES, User Interface, Reset, Settings, Options, Default, Mac, Mac, OSx
Reset ARES Commander to Factory Settings under Linux OSARES, User Interface, Reset, Settings, Options, Default, Linux
Reset of the ARES Desktop and User Interface Settings (Windows)ARES, User Interface, Reset, Settings, Options, Default, Windows
ARES Commander 2019 can't establish an Internet Connection (Linux)No connection to internet, ARES 2019, Linux, Open SSL, Plugins, ARES Commander, Activation, Licensing, License, Registration
Crash, while Starting ARES Commander 2019 under MacOS XARES, Mac, Crash, Start, Launch, Troubleshooting
Unable to start ARES Commander in MacOS (Mac)ARES Commander, Mac, MacOS, Start, Troubleshooting,
ARES Commander "can't be opened because it is from unidentified developer" - Mac OS XMac, OS X, Installation, Error Message, Can't Be Opened, Unidentified Developer
Existing Annotative Dimensions are not shown in a Paperspace ViewportDimensions, Annotative, Sheets, Model, Viewport, Not visible
Linetypes in Layouts do not appear as in Model SpaceLine, Linetype, Display, Model, Sheet, Viewport, Print, Dashed, Continuous, Paper Space
Entity Grips are Not Displayed While Selecting / when selectedARES, Troubleshooting, Entity, Selection, Grip, Not Displayed, Visibility, Variable
Printing of Windows TrueType Fonts as Outline ContoursFont, TrueType, Outline, Display, Plot, Print, Output, Variable
DWG Drawings Don't Open Automatically After Trial and UninstallFile, Open, Double - Click, File Explorer, Trial, New Version, Update, Beta
3Dconnexion SpaceMouse® Wireless doesn't PAN (ARES Commander 2018)3Dconnexion, SpaceMouse, Wireless, Mouse, Pan, Troubleshooting, Windows only
How to get the 3Dconnexion SpaceMouse® working in ARES Commander?3Dconnexion SpaceMouse, troubleshooting, ARES Commander, 3D mouse, Settings, Device Driver
File Dialog Crashes with ARES Commander 2017 - FIXARES, Commander, 2017, Crash, File, dialog, FIX
Crashes With Open and SaveAs Dialogs under Windows 7 64-BitCrash, File, Open, Save As, Dialog, Preview, Windows, ARES, 2017
ARES Commander (2018) Issues under macOS X Mojave 10.14 FIXMac, OS x, Installation, Crash, Graphics, 2017, 2018, Workaround
ARES CE 32-bit on Ubuntu x64 14.04 LTS (ARES Pre-2015 versions)Linux, Installation, 32bit, ARES
Proxy Entities, Proxy Objects, How to, WorkaroundProxy Entities, Proxy Objects, How to, Workaround, Unable to edit

Support Information

Antivirus exclusions / exceptions for ARES Commander and ARES StandardAntivirus, exclusions, exceptions, whitelist, folder paths, ARES Commander 2024, ARES Standard 2024
ARES Render Plugin DiscontinuedARES Render, Plugin, Render, ARES, Commander, CorelCAD, alternative, support
Ribbon, menus and toolbars in ARES Commander for Mac?User Interface, Menu, toolbar, ribbon, Windows, Mac, ARES, Commander
File Open Message in AutoCAD: "Foreign DWG File. This DWG file was saved by an application that was not developed or licensed..."Foreign file, warning, file migration, workaround, features, information
Message "No License Found" in Start Page - LinuxLicensing, Activation, License, Start Page, Linux, License, offline licensing, import license
Windows 7 - End of SupportARES Commander, Windows, Supported Platform, Version End of Life Cycle
Display Problems with ARES CommanderDisplay, Graphics, Entities Not Displayed, Mouse, Cursor, Model, Drawing Area, Menu, Driver, Device
Application Name Version Number is Increased under Mac OSMac, OS X, Installation, Version Number
Error Code 5040 During the Activation ProcessMacOS, Linux, License Manager, Activation, Licensing, Error 5040
Error 5004 - Wrong Host for Authorization. The HostID in the License doesn't Match... FIXLicense Manager, Activation, Licensing, Error, 5004, Windows only, fx_gethostIDs, Host ID
Mac Printing Issue After Switching the Printer - ARES Commander 2019 - 19.1.1.1140ARES, Mac, 2019, Print, Printer, Settings, 2019 SP0
Does ARES Commander Supports Multi-Core Processing?ARES, Commander, Multi-core, Support, Processing
Debugging of LISP Functions in ARESARES, Lisp, Customization, Routines, Function, Debug
Auto-loading Applications in ARES CommanderAuto, Lisp, Start, Customization, startup.lsp, Loading
Display Performance and Fidelity Problems with Intel's HD4000 Graphics on Win7x64 FIXDisplay, Graphics, Entities Not Displayed, Mouse, Cursor, Model, Drawing Area, Menu, Driver, Device, Intel, HD4000, Win7
How to uninstall the ARES Commander under Mac OSARES, Uninstall, Mac, OS X
Printing as PDF-File under macOSARES, PDF, Print, Export, Mac, mac OS
Activation Error Message - "This code is invalid or not for this computer"Licensing, Activation, Product Key, Full version
Activation Error 15013: This key is invalid or not for this computerLicensing, Activation, Product Key, Full version, Error Message, 15013
VSTA Functionality (Microsoft Visual Studio Tools for Applications 2012 SDK) for Macros in ARES CommanderVSTA, Microsoft, Visual Studio Tools, SDK, 2015
Product Reactivation Required after Windows 10 UpdateWindows 10, Update, Upgrade, Licensing, License, Activation, ARES, 2016
SVG Icon Support Starts with ARES Commander 2018ARES, SVG, Icon, High Res, High Resolution, Mac, OS X, Retina
Support for Windows 10 S (April 2018)ARES, Windows, Win 10, Supported Platforms, 2018
Disable the Internet Access of ARES CommanderARES, Internet Access, Disable
Graphic Drivers Support for the Fedora Linux DistributionARES, Graphics, Display, Devices, Drivers, Supported, NVIDIA, Fedora, Distro
Facebook Login no longer supported for the Trial Activation (ARES Commander 2015 and 2016)ARES Commander, Trial, Activation, Facebook, Graebert Account
El Capitan (Mac OS X 10.11) is Not Supported (2015)ARES, Mac, OS X, OS X 10.11, El Capitan. 2015
Drawing Preview Doesn't Work under ARES Commander 2013 64-Bit Version - FIXARES, Drawing Preview, 2013 SP1, FIX
Does ARES Commander support Mac OS X Mountain Lion ? (2012)ARES, Mac, OS X, Mountain Lion. 2012